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Delivery Policy

We are currently setting up an EU branch as an addition to our UK branch.

This is to minimise VAT charges and custom fees added to your orders due to Brexit.

This means we will be shipping all EU and international orders from the EU and all UK orders will be shipped from the UK.

Please be patience with us during this process as we are not able to process orders as fast as we would usually do.

The current processing time for orders:

UK orders - 2-5 working days

EU and international orders - 2-5 working days

Please get in touch if you have any questions before placing your order.

Delivery within the UK

We normally post all packages for free in mainland UK delivered by Royal Mail Signed For™ 2nd Class service.

Standard Mainland UK delivery
estimated delivery in 2-4 working days from dispatch
All orders  FREE

 

We can also send goods via Royal Mail Special Delivery Guaranteed™

Express Next Day delivery
estimated next day delivery provided the order is place before 2pm on the previous day.
Up to 1kg £8.55
Up to 2kg £11

International Delivery

We offer international delivery via Royal Mail Tracked service with compensation up to £250 included.

Europe
3-5 working days from dispatch
Up to 1kg £15.00
Up to 2kg £20.00

Rest of the World
5-7 working days from dispatch
Up to 1kg £20.00
Up to 2kg £25.00

 

We also offer express shipping options with a courier:

Europe
2 working days from dispatch
Up to 1kg £25.00
Up to 2.5kg £40.00

 

Rest of the World
2 working days from dispatch
Up to 1kg £28.00
Up to 2kg £40.00


Please contact us for a custom shipping quote for orders over 2kg.

Import Duties

You will be responsible for any customs or import duties levied once the package reaches your destination country.

We have no control over such charges and please be aware these may cause a delay to your delivery.  Full payment will be required before the order is dispatched.

Please contact us at hello@santaslittleworkshop.co.uk if we can be of any assistance.